Privacy Policy
At Cielé ("we," "our," "Cielé store"), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and shop with us. By using Cielé, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: name, email, billing and shipping address, phone number, tax ID (if applicable), and any other details you provide when registering or purchasing.
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Payment Information: credit/debit card or other payment details, processed securely through third-party gateways. We never store complete card data.
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Usage Information: how you interact with our website, pages visited, products viewed, clicks, time spent, etc.
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Device Information: IP address, browser type, operating system, approximate location, device identifiers, etc.
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Cookies and Similar Technologies: used to enhance browsing experience, remember preferences, authenticate users, and for marketing purposes.
2. How We Use Your Information
We use your data to:
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Process orders, deliveries, billing, and customer support.
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Manage your account, perform security checks, and verify identity.
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Send order updates, confirmations, and shipping notifications.
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Improve our website, services, and customer experience.
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Send marketing communications (where permitted), promotions, newsletters, and offers.
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Comply with legal obligations, resolve disputes, and enforce our terms.
3. Sharing Your Information
Cielé may share your information with:
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Service Providers: logistics, shipping, payment processors, hosting, marketing tools, etc.
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Marketing and Advertising Partners: to personalize ads and promotional campaigns.
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Legal Authorities: when required by law or to protect rights, property, or safety.
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Business Transfers: in case of merger, acquisition, or sale of assets, your data may be part of the transferred assets.
4. Your Rights
Depending on your location (for example, under Brazil’s LGPD or the EU’s GDPR), you may have the following rights:
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Access: request a copy of your personal data.
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Correction: update or fix inaccurate information.
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Deletion: request that we erase your data, under certain conditions.
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Portability: receive your data in a structured format and transfer it to another service.
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Withdraw Consent: revoke permissions (e.g., for marketing) at any time.
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Object: object to processing under certain circumstances.
To exercise your rights, please contact us through the details provided below.
5. Data Security
We apply appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute protection.
6. Data Retention
We keep your information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Cookies and Tracking Technologies
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We use both first-party and third-party cookies.
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You can control or disable cookies in your browser settings.
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Some cookies are essential for website functionality, while others help with analytics and marketing.
8. Children’s Privacy
Our website is not directed at children under the age of ___ (define according to applicable law). We do not knowingly collect data from minors without parental consent. If we discover such data, we will promptly delete it.
9. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be notified via our website or by email. The “Effective Date” above indicates the latest revision.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us:
Email: cielelegance@gmail.com
